Business Case Studies
Shining a spotlight on Seattle’s world-class commute programs
Case Studies
Commute Seattle works with our city’s largest companies and properties to deliver innovative commute programs that increase employee satisfaction, improve our region’s air quality, and reduce drive-alone traffic congestion.
Our Case Studies provide real-world examples to apply to your workplace.
Want to be featured? Reach out to us at info@commuteseattle.com.
When illness or emergencies happen, we all want to know we can get where we need to go quickly and safely. That’s the benefit of a Guaranteed Ride Home Program. When employees know they have access to a taxi or other ride service in case of personal and family emergencies, they feel more comfortable trying transit or other non drive-alone commute options.
Learn how the City of Seattle and KPFF integrate Home Free Guarantee options into their commute programs.
Evergreen Goodwill knows that employees can’t have life-changing jobs if they can’t get to work reliably. That’s why they treat transportation benefits as an integral part of the total employee support system.
By treating transportation as an essential benefit for employees company-wide, Goodwill ensures employees can thrive both in and outside the workplace.
Washington employers that provide commute trip reduction incentives — like transit subsidies, vanpool, or active commute incentives — are elibible for a tax credit against their Business and Occupation or Public Utility Tax.
This Case Study offers a step-by-step guide to make the most of this tax incentive.
Note — The Commute Trip Reduction tax incentive expired on June 30, 2025. Efforts to renew it are underway.
SSA Marine and McKinstry are located in the SoDo neighborhood, an area rich in freight and manufacturing and lacking in robust public transit options. To reduce the need for employees to drive alone, the neighboring companies launched a shared shuttle to provide key access to their worksites. The shared shuttle, powered by BUSUP, is the first of its kind to receive approval by King County Metro for operation.
Foss Home and Village has one of the highest shares of commuters who walk to work out of over 200 worksites in Seattle who are affected by Commute Trip Reduction law. About 10% of employees choose a walk commute, which is in part thanks to nearly 60% of employees living within a 5-mile radius.
As a healthcare organization, Kaiser Permanente employees are essential, front-line workers who rely on commuter benefits even during the global COVD-19 pandemic.
The opening of the Northgate Link light rail led to a dramatic reduction in drive-alone rates at the organization’s Northgate campus.
ORCA Business Programs aren’t just for large employers and administrative staff. More small businesses and front-line industries, like retail and hospitality, see the value in providing a subsidized transit benefit.
Learn why Elliott Bay Book Company chooses to provide ORCA Passport to its team of 30 employees.
With over 3,000 bike stalls across their Seattle campuses, plus a robust incentive program that includes e-bike lease options, active transportation is a core component of Amazon’s commute programs and essential for keeping drive-alone rates low.
Vanpool is an attractive option as commuters look to minimize their exposure to COVID-19, save money amidst economic uncertainty, and access options during the West Seattle Bridge closure.
Learn how Swedish Medical Group, Fred Hutch, King County, and the City of Seattle are leaning into Vanpool options in this moment.
As our region continues to recover from the COVID-19 pandemic, Regence Blueshield stand out as a leader by developing a four-part return-to-workplace strategy phased for employee safety and well-being.
Commute Fairs are an opportunity to welcome employees back to the office and highlight your building’s transportation amenities. The EQ Office at DocuSign Tower leaned into partnering with local vendors to create a fun and relaxed commute fair, complete with umbrella-adorned smoothies.